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Digital Assistant

Deliver a personalized HR resource for every single one of your people with the digital assistant

If your employees, managers, and contingent workers were to hire a personal assistant, what characteristics would that assistant have? Would it be knowledgeable about your business and about key aspects of the users’ individual roles? Would it learn and evolve over time, just as your people do? The digital assistant feature in the SAP SuccessFactors suite is essentially your peoples’ personal assistant in digital form. Accessible through the SAP SuccessFactors suite across desktop, mobile, and screenless devices, as well as through integrations with productivity tools such as Slack and Microsoft Teams, the digital assistant enables your people to instantly access information and drive actions through a conversational interface that is as simple… as having a conversation. 

Key features

Enable a broad set of interactions across the full HR lifecycle

The digital assistant feature enables interaction across a range of capabilities and functionality in SAP SuccessFactors solutions. It can be used to streamline and simplify onboarding, optimize time and attendance, engage learners, facilitate ongoing dialog between employees and managers, and more. The result is an efficient experience that engages the workforce and helps people get things done like never before.


Leverage powerful SAP technologies embedded in the SAP SuccessFactors suite

The digital assistant for SAP SuccessFactors solutions is powered by SAP Leonardo and uses the chatbot framework of the SAP CoPilot digital assistant, bringing these powerful technologies into the HCM solution and beyond. It has never been easier to enable conversational dialogs and interactive engagement between your people and the technology you provide for them.


Resources to explore


The digital assistant is now live as part of a beta program. If you would like to learn more about how your company can participate, please visit the Customer Community

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