Workforce planning is a systematic process which aligns business and HR needs to ensure organizations have the right people, with the right skills, at the right time and cost to execute efficiently and successfully.  With proper planning, you minimize risks associated with executing business strategy.  There are two main components of workforce planning: strategic and operational.  Strategic workforce planning takes the long view and forecasts critical roles the organization will need in the future.  Operational workforce planning looks at the short term demands of the business, compares them to current talent supply, and determines whether additional resources are needed.

With SAP SuccessFactors Workforce Planning you get both strategic and operational workforce planning in a single, comprehensive solution:

  • Strategic workforce planning: View, assess, and design the critical roles in your workforce to support organizational strategy and goals. 
  • Operational workforce planning: Respond to changing business conditions, and make headcount planning a continuous process.
  • Scenario planning: Consider different business scenarios and identify the right workforce strategies to put in place today to be prepared for the future.
  • Part of the SAP SuccessFactors HCM Suite: Use SAP SuccessFactors Workforce Planning with other SAP SuccessFactors solutions like SAP SuccessFactors Employee Central and SAP SuccessFactors Recruiting to maximize the return on your investment in people.      


Beverley Bosman, Deputy Director of HR at the University of Technology, Sydney, uses SuccessFactors Workforce Planning to address an aging workforce.

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