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Support

Post-Deployment Support

Get expert help with your SAP SuccessFactors software

Access support, technical expertise, and resources – and train your workforce to get the maximum value from your HCM solutions.

Customer Support

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Troubleshoot issues and keep your software up to date

Visit the SAP Support Portal, FAQs, and SAP Help Portal to rapidly troubleshoot technical issues. You can also download the latest software updates, manage users, request license keys, and much more.

Community

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Access exclusive resources and connect with peers and experts

In the SAP SuccessFactors community, members have access to self-service tools and resources. They can connect with product experts, support analysts, and peers – and even influence future releases.

Training and Education

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Learn how to use your solutions to their full potential

Empower your workforce with flexible, high-impact SAP SuccessFactors training. Explore options for different phases of implementation and roles – from administrators to power users.

Learn more about how SAP SuccessFactors can get your team working together.