Support Offerings
Maximize the value of your cloud HCM investment
Our customer success teams are dedicated to helping you use your SAP SuccessFactors solutions effectively post go-live. Harness mission-critical support included in your cloud subscription, or upgrade to our premium plan for tailored support and prioritized issue-handling.
Our free foundational support plan provides resources and tools to help you fast-track adoption and run more efficiently. Learn in the SAP Enterprise Support Academy program, find answers in our knowledge base, connect through Expert Chat and Schedule an Expert – and more.
Recommended for public cloud customers, our premium support plan provides advanced help and custom services based on insights into your solution and business. Leverage role-based training, priority incident handling, advanced SLAs, customer success resources – and more.
Let our experts help you plan your HR transformation, implement and run SAP SuccessFactors solutions, integrate your cloud and on-premise landscapes, and stay on top of the latest technologies – from AI to VR.
