Support Offerings
Maximize the value of your cloud HCM investment
Our customer success teams are dedicated to helping you use your SAP SuccessFactors solutions effectively post go-live. Harness mission-critical support included in your cloud subscription, or upgrade to our premium plan for tailored support and prioritized issue-handling.
SAP Enterprise Support, cloud editions (SAP ESCE) helps you safeguard your mission-critical processes for faster issue resolution with a guaranteed corrective action plan.
Provides easy collaboration with our SAP experts through different channels and platforms, including chat.
SAP Preferred Success is an add-on to the SAP ESCE subscription, helping you accelerate outcomes with your SAP cloud solution. The plan is dynamic to the changing needs of your organization and combines insight-driven recommendations, a continuous learning strategy, and change-management guidance. Additional value-added options include:
Let our experts help you plan your HR transformation, implement and run SAP SuccessFactors solutions, integrate your cloud and on-premise landscapes, and stay on top of the latest technologies – from AI to VR.
