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Products and Services

Support Offerings

Get the support you need to expertly run, use, and maintain your SAP SuccessFactors solutions. Start strong – and see results sooner.

Maximize the value of your cloud HCM investment 

Our customer success teams are dedicated to helping you use your SAP SuccessFactors solutions effectively post go-live. Harness mission-critical support included in your cloud subscription, or upgrade to our premium plan for tailored support and prioritized issue-handling.

Support Plans

Recommended for public cloud customers, our premium support plan provides advanced help and custom services based on insights into your solution and business. Leverage role-based training, priority incident handling, advanced SLAs, customer success resources – and more.

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SAP SuccessFactors Services
SAP SuccessFactors Services

Let our experts help you plan your HR transformation, implement and run SAP SuccessFactors solutions, integrate your cloud and on-premise landscapes, and stay on top of the latest technologies – from AI to VR.

Learn more about how SAP SuccessFactors can get your team working together.