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HR Transformation

Intelligent Services

Manage HR processes in real time – with far less effort – using new intelligent services built across the SAP SuccessFactors HCM suite.

Simplify HR workflows with intelligent services

Take HR self-services to the next level with new, intelligent services that can easily cross SAP SuccessFactors modules and integrate processes. These services remove complexity from HR-related events, such as a promotion – and provide user guidance, suggested actions, automation, and more.
Key Features
  • 01
    A New Level of HR Self-Service

    Routine HR tasks often require staff to navigate several processes across multiple systems. Intelligent services consolidate tasks into a single experience, making it easier for everyone to complete their work and free up valuable time. Our services also eliminate guesswork by suggesting next steps in the process.

    • No need for shared services support
    • Simple, intuitive interface
    • Outlines the tasks to be completed
  • 02
    Intelligent Services Center

    Configure HR events that combine processes across the SAP SuccessFactors suite and beyond – with the Intelligent Services Center tool. You can leverage preconfigured integrations or create your own, monitor workforce changes in real time, and easily troubleshoot issues. 

    Intelligent Services Center Implementation Guide

  • 03
    No Extra Cost

    Intelligent services capabilities are included in the SAP SuccessFactors suite at no extra charge. Get started today. Explore the administration guide to learn more about how to set up and manage your intelligent services.

    Intelligent Services Center Administration Guide

Additional Resources
Learn more about how SAP SuccessFactors can get your team working together.