SAP SuccessFactors in collaboration with SHRM released New Research on Gig and External Workers that exposes the gaps in understanding the external workforce and the need to create sustainable work arrangements for workers of all types and the businesses that employ them.
“The size and importance of the external workforce continues to grow. As a society, we need to create conditions where external work is a more viable work arrangement for businesses and workers alike,” said Autumn Krauss, principal scientist, Human Capital Management Research, SAP SuccessFactors. “The first step in doing this is understanding all stakeholders’ points of view, which we’ve done with this research program. Our research with SHRM will help organizations increase the maturity of their approach to external workforce management through better cultural integration, total workforce practices and technology applications, resulting in a positive external worker experience and business impact.”
New Solutions for Employee Experience Management built directly into existing HR systems such as SAP SuccessFactors® HCM Suite, these Employee Experience Management solutions gather employee experience data throughout the entire employee lifecycle, surface predictive and personal insights based on employee feedback, and empower HR leaders and managers to act on those insights quickly — all designed to capture the voice of the employee and improve the workforce experience.