LMS Training
SuccessFactors offers instructor-led and online training.
Instructor-Led Training
Need to have SuccessFactors Learning administrators trained on core topics? Invest in your SuccessFactors administrators by signing them up for training with us at SuccessFactors in Arlington, VA! Employing discussion, demonstrations, and hands-on labs, our highly experienced, professional SuccessFactors team provides comprehensive, top-quality training to maximize your investment in SuccessFactors Learning.
New Administrator Training: Learning Management Core Topics
This 5-day course covers the following SuccessFactors Learning Administration topics:
- Introduction to SuccessFactors Learning Administration (includes working with Talent Profiles)
Through lecture and activities, this course is designed to instruct participants on basic concepts and terminology, navigation, and searching in SuccessFactors Learning and is a prerequisite for all other SuccessFactors Learning courses. This introduction course covers the following topics: Introduction to SuccessFactors Learning; general access, navigation, and search guidelines; Learning Needs Management model overview; SuccessFactors Learning terminology; user records; and talent profiles. - Learning Needs Management
Through lecture and hands-on computer lab work, this course teaches participants how to develop a working knowledge of the Learning Needs Management model to implement in their learning needs management strategy. Participants use system functions to create and modify items and curricula, learning assignments, and record learning events. Learning Needs Management covers the following topics: Items; curricula; period-based curricula; learning assignments; and recording learning events. - Scheduling Management
Through lecture, activities, and computer lab work, this course helps participants gain basic, hands-on experience using system functions contained within SuccessFactors Learning in order to schedule items, assign resources, and register users. Scheduling Management covers the following topics: Scheduling overview; scheduled offerings; segments; resources; registration; cancel scheduled offerings; record learning events; and copy scheduled offerings. - Online Content Management
External content can communicate user data to SuccessFactors in a number of ways - AICC, SCORM, and SuccessFactors Native Tracking. This session explores each of these integration methods. Special attention is given to import methods, common content integration issues, and troubleshooting techniques. - Online Exams with Question Editor
The goal of this session is to assist administrators and course developers in creating and configuring exams using objectives and questions created in Question Editor. Exams are used in conjunction with online items for the purpose of assignment and completion. - Evaluations
Through discussion, demonstration, and hands-on computer lab work, this course teaches participants the concepts and terminology associated with SuccessFactors Learning's training evaluation feature. Participants develop a working knowledge of this model in order to implement their training evaluation program, gain basic skills in how to use SuccessFactors Learning to create and modify questionnaire surveys, associate surveys to items, and report on survey results.
All training is held at SuccessFactors in Arlington, VA, located at:
4401 Wilson Boulevard, Suite 400
Arlington, VA 22203
Unless otherwise noted, classes run from 9:00 am - 5:00 pm, EST each day.
For more information and to register, please visit our Events page.
Introduction to Report Designer
Introduction to Report Designer training* includes:
- Introduction to Report Designer
- Exploring More Capabilities of Report Designer
This 3-day course covers the following Report Designer topics:
- Day 1:
Get started with Report Designer. Access a simple report and research the report structure. Identify the data source, data set, query, and elements in the report layout. Make changes to report format. Make minor changes to SQL queries. Test the report in Report Designer. Add a chart to display results. - Day 2:
Analyze an existing report. Develop requirements for a new version of the report. Edit queries to add/change fields. Use mapping to provide a value based on data returned in the report. Add search selectors and report parameters used by an admin running the report. Explore different ways to modify report results. Create a query with a join. Import the report into SuccessFactors and test. - Day 3:
Work with a report that uses features and scripts such as conditional display, based on user attributes and/or admin input. Participants should come prepared with a sample report they'd like to design, using online help, instructor assistance, SuccessFactors resources, and trial-and-error! Learn different ways to get the most out of Report Designer, exploring ways that you can use this tool to meet your reporting needs.
* Basic SQL for Report Designers is a highly recommended prerequisite course to the Report Designer training series. Basic SQL teaches you the basic SQL skills required to manage report design in the SuccessFactors Learning system. Learn about the SuccessFactors database structure and frequently-used tables/fields, and create SQL queries using basic syntax. Basic SQL is a pre-recorded WebEx with a SuccessFactors instructor, and free with registration to Introduction to Report Designer.
All training is held at SuccessFactors in Arlington, VA, located at:
4401 Wilson Boulevard, Suite 400
Arlington, VA 22203
Unless otherwise noted, classes run from 9:00 am - 5:00 pm each day.
For more information and to register, please visit our Events page.
Working Smarter with SuccessFactors: Online Training
From the convenience of your desk, you can now participate in intensive, hands-on workshops that are designed to hone your skills and bring them to the next level. With SuccessFactors' live online "Working Smarter with SuccessFactors", your participation is as easy as the click of a mouse!
Our expert instructors will provide in-depth training and answer your specific questions. In addition, you will have a hands-on opportunity to test your newfound knowledge.
Each workshop is synchronous and facilitated. The workshops are conducted via WebEx and will utilize a live training site for any hands-on activities. Workshop access information will be emailed to you upon registration confirmation.
New Administrators Training Program
The New Administrators Training Program is designed to get your new admins up to speed fast! This program includes:
- Introduction to SuccessFactors Learning Administration:
Through lecture and activities, this course is designed to instruct participants on basic concepts and terminology, navigation, and searching in SuccessFactors Learning and is a prerequisite for all other SuccessFactors Learning courses. This introduction course covers the following topics: Introduction to SuccessFactors; general access, navigation, and search guidelines; Learning Needs Management model overview; SuccessFactors Learning terminology; user records; and talent profiles. - Learning Needs Management:
Through lecture and hands-on computer lab work, this course teaches participants how to develop a working knowledge of the Learning Needs Management model to implement in their learning needs management strategy. Participants use system functions to create and modify items and curricula, learning assignments, and record learning events. Learning Needs Management covers the following topics: Items; curricula; period-based curricula; learning assignments; and recording learning events. - Scheduling Management:
Through lecture, activities, and computer lab work, this course helps participants gain basic, hands-on experience using system functions contained within SuccessFactors Learning in order to schedule items, assign resources, and register users. Scheduling Management covers the following topics: Scheduling overview; scheduled offerings; segments; resources; registration; cancel scheduled offerings; record learning events; and copy scheduled offerings. - Case Study Practice - A Day in the Life of a SuccessFactors Learning Admin:
This is a chance to "put it all together" and apply what you learned. You will work independently to configure items, curricula, scheduled offerings, learning assignments, etc. to meet the business requirements for a realistic scenario. The instructor will be standing by to check your progress and answer questions as needed. Take advantage of this opportunity to confirm your understanding and practice your new admin skills.
Training Tracks:
New Administrator Training for SuccessFactors Learning version 6.3 and earlier
New Administrator Training for SuccessFactors Learning version 6.4 only
Who Should Attend:
All administrators on SuccessFactors Learning
Duration:
28 hours: 7 days, 4 hours per day
For more information and to register, please visit our Events page.
Advanced Administrator Training, Full Track
The Advanced Administrator Training Full Track includes a combination of the following topics. You can register for the entire track or see below for the individual sessions.
- Question Editor
- Exams
- Assignment Profiles
- Period Based Curricula
- Online Content Management
- Enhancing Email Notifications
- Training Evaluations
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
14 hours: 7 days, 2 hours per day
For more information and to register, please visit our Events page.
Advanced Administrator Training, Question Editor
Question Editor is a powerful capability used in creating questions for SuccessFactors Exams. The goal of this session is to familiarize participants with using the Question Editor to create objectives and a variety of questions types used in online exams. This session covers basic question creation as well as questions using links, images, and templates.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
2 hours
For more information and to register, please visit our Events page.
Advanced Administrator Training, Exams
The goal of this session is to assist administrators and course developers in creating and configuring exams using objectives and questions created in Question Editor. Exams are used in conjunction with online items for the purpose of assignment and completion.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
2 hours
For more information and to register, please visit our Events page.
Advanced Administrator Training, Enhancing Email Notifications
Creating clear, attractive email notifications provides users with the best possible instructions. This two-part session introduces participants to how to make notification emails more attractive using HTML and direct linking, and discusses notification triggers.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
4 hours: 2 days, 2 hours per day
For more information and to register, please visit our Events page.
Advanced Administrator Training, Assignment Profiles
The Assignment Profile is a powerful capability that provides a way to automate assigning curricula, competency profiles, roles and catalogs to groups of users that share similar criteria. The goal of this session is to familiarize administrators with creating and managing Assignment Profiles and to ensure best practices are utilized for maximized system efficiency.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
2 hours
For more information and to register, please visit our Events page.
Advanced Administrator Training, Period Based Curricula
Whether the requirement is defined by Federal guidelines or business requirements, due dates are a necessity to enforce learning in any learning system. Period-based curricula allow administrators to have flexibility in creating initial and retraining periods within SuccessFactors Learning. The goal of this session is to create curricula utilizing initial and retraining periods for each item.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
2 hours
For more information and to register, please visit our Events page.
Advanced Administrator Training, Online Content Management
External content can communicate user data to SuccessFactors in a number of ways - AICC, SCORM, and SuccessFactors Native Tracking. This session explores each of these integration methods. Special attention is given to import methods, common content integration issues, and troubleshooting techniques.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
4 hours: 2 days, 2 hours per day
For more information and to register, please visit our Events page.
Advanced Administrator Training, SuccessFactors Training Evaluations
Through discussion, demonstration, and hands-on computer lab work, this course teaches participants the concepts and terminology associated with SuccessFactors Learning's training evaluation feature. Participants develop a working knowledge of this model in order to implement their training evaluation program, gain basic skills in how to use SuccessFactors Learning to create and modify questionnaire surveys, associate surveys to items, and report on survey results.
Training Tracks:
Advanced Administrator Training for SuccessFactors Learning version 6.3 and earlier
Advanced Administrator Training for SuccessFactors Learning version 6.4 only
Duration:
2 hours
For more information and to register, please visit our Events page.
Additional Online Training Options
Introduction to Report Designer
This course introduces participants to Report Designer and how to use this tool to edit existing reports provided by the SuccessFactors Learning system. You will gain hands-on experience researching report structure and editing existing SuccessFactors reports, such as the Sign in Sheet/Class Roster. You will also learn additional skills required to customize SuccessFactors reports and to create a new report.
You will also learn additional skills required to customize SuccessFactors reports and to create a new report, offering a practical application of the skills learned.
Duration:
16 hours: 4 days, 4 hours per day
For more information and to register, please visit our Events page.
SuccessFactors Upgrade Training
What's new in the most recent version of SuccessFactors Learning? Attend this 2-hour FREE online demo to see new features and enhancements included in the latest update.
Who Should Attend:
Current SuccessFactors Learning customers who are considering upgrading from previous versions of SuccessFactors Learning to the latest release, or current customers interested in learning more about the new features in the latest release.
Duration:
2 hours
For more information and to register, please visit our Events page.


