Resource Center

Our articles, papers, and videos will help give you a better understanding of Business Execution processes and how they can help your business achieve greater results through optimization.

Elevating Performance Management with Career Planning & Development

Learn how Utica National Insurance integrated Succession & Development initiatives to develop teams, retain talent, and enable employees to take ownership in their career development.

From Automation to Transformation: Healthcare Webinar

The performance & talent management challenges faced by healthcare organizations are unique—from retention of the best talent to ensuring a team that’s focused on customer satisfaction. Join us and Teresa Triliegi of Sutter Health–a SuccessFactors customer – as we explore these challenges, discuss the right solutions to them and go beyond to create an highly productive team of physicians, nurses and staff that is highly productive, engaged and successful!

Siemens Calibrates. Do You?

What do Oprah Winfrey, Steve Jobs and Walt Disney have in common? They were all fired by a manager who rated them poorly. Dr. Juergen Siebel, from Siemens, describes how Calibration helps improve the objectivity of performance reviews and compensation decisions to correctly identify and retain top performers, and more.

Trends In Healthcare Talent Management

Aligning individual performance with business objectives and increasing engagement earned best-in-class organizations in the healthcare industry sizeable gains in employee performance, retention, and time to productivity. This webcast will highlight how best-in-class organizations implement successful talent management strategies and achieve performance gains both pre- and post-hire. With the right capabilities and enablers, organizations in this heavily regulated and highly competitive – from a talent standpoint – sector, human capital leaders and practitioners can strategically align human capital strategy to business objectives and impact the financial bottom line.

Building retail talent in one of the world's oldest companies

Jennifer Pierce, Vice President of Talent Management, and Sandra Murray-Leduc, National Success and Performance Manager for Hudson’s Bay Company discuss talent management challenges and successes they have experienced working in one of the oldest continually operating companies in the world. They explain how the necessity to save costs led to decentralizing succession management in a way that actually led to larger and better quality pools of high potential leadership candidates.

Director of HR, Lancaster Landmark—Using Online Performance Management

The Director of Human Resources for Hotel Group / Lancaster Landmark (London) discusses her experiences using SuccessFactors’ online Performance Management Suite and provides insights into its benefits.

Hospitality, humility, and cross cultural leadership

Jacqueline Moyse, Head of Organisational Development for the Mandarin Oriental Hotel Group discusses challenges of maintaining a distinctive and common brand of customer across hotels operating in multiple countries and cultures.

Impact of unionization on business execution

Tom Zigray, Labor Relationship Strategist for The Alignment Group discusses legislation that will significantly increase the speed of unionization in the United States and the impact it will have on companies’ ability to swiftly execute business decisions.

JC Herrera, McAfee: Goal management, pay-for-performance and business execution

J.C. Herrera, VP of Compensation, Benefits and HRIS at McAfee describes how his organization uses quarterly goal reviews to drive a highly focused, pay-for-performance drive culture.

Managing, mentoring and retaining high tech employees

Tess Reinhard, Director of Organizational Capability for CDW discusses methods to maximize the productivity and engagement of technology employees. Tess shares techniques CDW uses to develop mentoring relationships between these relatively new employees and more tenured company experts.

Maximizing performance of a highly creative workforce

Jeff Hunter, Senior Director of EA University discusses the unique challenges of performing talent management in the interactive entertainment industry. Emphasizing the need to “monetize creativity”, Jeff discusses methods to maintain the productive levels of creative tension that are required to build highly innovative, engaging, and fun electronic games and applications.

Organization Effectiveness in a Distributed Workforce

Interview with Julius Schillinger from Health Net. Health Net deals with a quickly growing and vastly distributed workforce. They also work in employee assistance and counseling for the united states military.

SHIFT the way you think about talent management processes

Jim Irvine, Manager of Talent Management for Nissan North America describes how Nissan is increasing workforce productivity during what is probably the largest downturn in the history of the automotive industry. Want to shift your talent management methods into overdrive? Listen to Jim Irvine from Nissan North America this week on People Performance Radio.

Talent Management Interview: CDW

In his first interview, Jim caught up with Troy Heinritz, Senior HRIS Analyst at CDW Corporation to talk about their implementation of SuccessFactors.

The rising creative class and workforce sustainability

Kevin Wheeler, chairman of the Future of Talent Institute provides an overview of demographic, technological, and cultural shifts impacting workforce productivity and performance. Drawing on extensive experience working with companies around the globe, Kevin discusses how companies are adapting to a workforce that is becoming more creative, autonomous, and heterogeneous.

Tony Greenwald: Reducing business risks created by biased talent management processes

Tony Greenwald, Professor of Psychology at the University of Washington, discusses the impact unintentional biases have on talent management practices. He invented the Implicit Association Test (IAT) discussed in Malcolm Gladwell's book 'Blink'. He discusses how unconscious biases create hiring, promotion and pay decisions that adversely impact certain demographic groups and provides suggestions on how to reduce these biases.

Unlocking the power of competency models

Laura Pratt, Manager of People at Elevations Credit Union shares experiences creating and deploying an integrated set of competency models to align different talent management practices across the company. She tells how what started out as a project focused primarily on integrating staffing, performance management, and succession planning has led to major changes in how employees see their careers and how managers make decisions about talent.

Yolande Hamnett-Taylor - Hilti Corporation

Yolande Hamnett-Taylor, Global HR Project Manager for Hilti Corporatation presents at SuccessConnect Europe 2008. This 34 Minute podcast covers Hilti's experience with deploying the SuccessFactors system across the globe.

Overview of SuccessFactors for Government

Overview of SuccessFactors Performance & Talent Management for Government agencies and offices

Overview of SuccessFactors for Higher Education

Overview of SuccessFactors Performance & Talent Management for higher education

Small Business: SuccessPractices - Employee Central

SuccessPractices Employee Central, your information and collaboration hub. This datasheet provides a functional overview.

Small Business: SuccessPractices - Goal Management

Functional overview of SuccessPractices Goal Management

SuccessFactors for Healthcare

Datasheet highlighting how SuccessFactors can help healthcare organizations address their unique needs.

SuccessFactors for Healthcare - Content Pack

Datasheet highlighting how Performance Management tools are aligned with Joint Commission Accreditation

SuccessFactors for Manufacturing

Overview of SuccessFactors for the Manufacturing industry

SuccessFactors for Retail

Overview of SuccessFactors for the Retail industry

SuccessFactors Overview for Financial Organizations

Overview of SuccessFactors Performance & Talent Management application suite for Financial Organizations. Includes information on Recruiting and Learning integration, plus Employee Profile.

Succession for Government Agencies

Overview of SuccessFactors Succession capabilities for government agencies.

Aetna: Success Story

Learn how Aetna used Workforce Analytics to instill a culture of using data to influence strategic outcomes.

AstraZeneca: Success Story

AstraZeneca, one of the leading global pharmaceutical companies, is responsible for more than making medicine.

Atlantic Health: Success Story

SuccessFactors Solution helps Atlantic Health increase employee and patient satisfaction. Read the details in this success story.

Avnet: Success Story

Avnet knew they needed to focus on building their organization to continue to be successful in the future. They turned to SuccessFactors to drive employee engagement with an easy-to-use software solution.

BC Hydro: Success Story

Learn how BC Hydro, one of the largest electric utilities in Canada, serves more than 1.6 million customers with electricity generated at 30+ hydroelectric and thermal power plants using SuccessFactors.

Bechtel: Success Story

Learn how Bechtel used SuccessFactors Recruiting modules to improve their global recruiting process.

Black Hills: Success Story

Black Hills Corporation uses SuccessFactors Business Execution software to manage and develop its existing talent pool for continued growth and success.

Black Hills: Success Story

See how moving SuccessFactors Learning Management to SaaS helped OCLC avoid the unsustainable costs of a highly-customized system.

BlackRock: Success Story

Learn how BlackRock established a common culture and approach to talent practices and technology using SuccessFactors products.

Blue Cross and Blue Shield of Florida (BCBSF)

BCBSF transforms HR's role from Business Enabler to Business Partner using workforce data and metrics.

Coast Mountain Bus Company

Learn how Coast Mountain Bus Company built a highly-skilled employee base through Workforce Planning.

Colt Group S.A.: Success Story

Find out how SuccessFactors Performance and Talent Management solutions helped support Colt’s expansion into new markets.

Department of Labor: Success Story

Learn how the United States Department of Labor (DOL) centralizes content using SuccessFactors.

Diebold: Success Story

With the help of SuccessFactors Learning, Diebold provides ATMs, security systems and integrated self-service solutions for the financial and retail industries.

Ergon Energy: Success Story

Read how Ergon Energy improves organisational performance with Workforce Planning.

Fishbowl Solutions: Success Story

Fishbowl Solutions increased employee productivity and engagement using software solutions by SuccessFactors.

Genzyme: Success Story

Learn how Genzyme creates a unified global system for learning and development that supports the company’s highly validated work environment and simplifies regulatory compliance.

Greater Baltimore Medical Center (GBMC): Success Story

Workforce Planning contributes to cost savings of $9 million and increases HR’s credibility as a business driver.

Grupo Industial Saltillo: Success Story

Grupo Industrial Saltillo, S.A.B. de C.V. (GIS) is a Mexican firm founded in 1928. The organization designs, manufactures and sells products for industrial and consumer use.

HCR ManorCare: Success Story

HCR ManorCare needed to hire 30,000 people annually, many in tough-to-hire positions such as nursing and therapy, and over-spent in unproductive areas. Newspaper and job boards proved to be expensive and ineffective, especially for difficult to fill positions.

HEB: Success Story

H-E-B Mexico is directed by Howard E. Butt III and a talented team of executives. Currently the chain has establishments in Mexico, in two formats, H-E-B and Mi Tienda del Ahorro.

Hilti: Success Story

Learn how Hilti is building a workforce of the future using SuccessFactors BizX tools.

Housing NSW: Success Story

Housing NSW used workforce planning to increase organisational performance and build capability while managing workforce risks.

Lancaster General: Success Story

See how Lancaster General saved money by instilling an aligned, pay-for-performance culture.

Lancaster Landmark Hotel Group: Success Story

Find out how SuccessFactors helped Lancaster Landmark Hotel Group identify the right cultural behaviours for strategic talent management planning.

Leggett & Platt: Success Story

Leggett & Platt hires more "A-Players" using SuccessFactors Recruiting and realizes better business results.

Loews Hotels: Success Story

SuccessFactors helps Loews achieve strong results on their corporate goals of guest satisfaction and employee satisfaction.

Luxottica Retail: Success Story

Learn how Luxottica Retail provides a single point of contact for delivering on boarding, sales, procedural, compliance, leadership & Cont. Ed. courses to more than 38,000 employees in 6,200 locations worldwide.

Mandarin Oriental Hotel Group: Success Story

Mandarin Oriental Hotel Group recognized that in order to execute on the Group’s global growth strategy, manpower and talent planning would play an important role. To drive this growth, Mandarin Oriental selected SuccessFactors software solutions.

Market Leader: Success Story

Market Leader faced several strategic business challenges and turned to SuccessFactors for help.

McKinstry: Success Story

McKinstry improves work safety conditions that drives new business and lowers costs by using SuccessFactors software solutions.

Mediolanum: Success Story

Mediolanum creates a central training system that supports diverse professional profiles across dispersed geographic areas using SuccessFactors Learning.

Myer: Success Story

With more than 40% of the management population in Myer Stores outside their Melbourne head office, Australia’s leading retailer needed to provide line managers with detailed information around incentive earnings in a secure, timely and user-friendly manner.

NASA: Success Story

Learn how NASA consolidated three legacy learning management systems, standardizes training processes across ten Centers and meets the U.S. President's management agenda with SuccessFactors Learning.

National Grid: Success Story

National Grid uses Workforce Planning to support business growth, identify threats to operating performance and enable stronger business alignment.

New Zealand Fire Service: Success Story

Learn more about the New Zealand Fire Service's Business Excellence Program of execution and performance management supported by SuccessFactors.

Nissan: Success Story

Learn how Nissan was able to fill the right positions with the right people using SuccessFactors software.

Perrigo: Success Story

SuccessFactors Learning helps keep Perrigo proactive in complying with constantly changing controlled documents and FDA-mandated training, as well as easily onboard new acquisitions.

Royal Ahold: Success Story

SuccessFactors Learning is a highly-configurable system that enables Ahold to adapt learning to its changing needs as the business continues to evolve.

Royal Bank of Canada: Success Story

SuccessFactors Learning supports a wide variety of options for RBC’s employee training, including online courses, web conferencing, and interactive television via one of the largest satellite networks in Canada.

Securitas Security Services: Success Story

Securitas Security Services USA replaces homegrown LMS with cost-effective, enterprise-wide solution, SuccessFactors Learning.

Sport & Spine: Success Story

Sport & Spine used SuccessFactors because they needed to create a high-performing, focused organization built with high-performers and a pay-for-performance culture to reward employees based on their results.

SuccessFactors Plays Key Role in NEC’s Overseas Business Expansion

NEC Corporation began operation in 1889. The company started out with Western Electric of America (current Alcatel-Lucent) and successfully manufactured the first domestically-established large-scale common battery switchboard in 1919. The following year, it established business links with Sumitomo Electric Wire and Cable Works and developed a business specialized in communication.

Swiss RE: Success Story

Learn how Swiss Re was able to centralize its learning management system and meet learning needs using SuccessFactors Learning.

Technip: Success Story

Learn how Technip uses SuccessFactors Learning to consolidate training records, help employees manage their own learning and certification, and improve safety training and regulatory compliance.

Televerde: Success Story

Televerde used a SuccessFactors solution to make decisions about how to grow the business efficiently.

USDA: Success Story

Learn how the USDA uses SuccessFactors Learning as a system of record for all USDA training including mandatory, mission specific and discretionary.

Vail Resorts: Success Story

Vail Resorts believes engaged employees create better customer experiences and turned to SuccessFactors for a centralized talent management system that would result in real business benefits.

Varian Medical Systems: Success Story

Varian Medical Systems is the world’s leading manufacturer of medical devices and software for treating cancer and other medical conditions with radiotherapy, radiosurgery, proton therapy, and brachytherapy.

WebJunction: Success Story

Learn how WebJunction integrated SuccessFactors Learning with an online community, providing one interface for social interaction, content marketing and learning.

WideOpenWest: Success Story

Wide Open West turned to SuccessFactors for a goal setting and reviews process that would transform their paper process into an automated, interactive process that ensured the highest levels of employee participation.

AMD: Success Story Video

Ronald Miller, Director of HR Shared Services, HRIS & Metrics explains how SuccessFactors products helped AMD improve their processes for communicating unified goals & measuring employee performance throughout the organization.

Bacardi Success Story

Learn now former Bacardi CEO John Esposito keeps pace with constant change and builds a world class brand using SuccessFactors.

BlackRock: Success Story Video

Joe Crowley, HRIS Director, explains why BlackRock chose SuccessFactors products to meet the demands of this dynamic organization.

Comcast: Success Story Video

Mike Molinaro, Vice President of HR Operations, discusses how SuccessFactors helped them plan for massive growth.

Conductor: Success Story Video

Seth Besmertnik, CEO & Co-Founder, discusses how his high-tech company benefited from SuccessFactors software solutions.

DRS Technologies: Success Story Video

Laurie Donahoo, VP of Human Resources, discusses her company's success by replacing antiquated manual processes with SuccessFactors web-based easy-to-use software.

Lancaster Landmark Hotel Group: Success Story Video

Will Newbigging, Director of Organisational Development, explains how SuccessFactors software solutions have helped identify the right cultural behaviours for strategic talent management planning.

Market Leader: Success Story Video

Jacqueline L. Davidson, CFO, talks about how Market Leader implemented SuccessFactors user-friendly web-based solution and increased their ability to execute company-wide.

Nissan: Success Story Video

Anish Baijal, Director, Talent Management & HR Services discusses how SuccessFactors helped them focus on efficiency and effectiveness.

OCLC Success Story

See how moving SuccessFactors Learning Management to SaaS helped OCLC avoid the unsustainable costs of a highly-customized system.

Premier Farnell: Success Story Video

Michael Esau, Head of Organizational Development talks about how SuccessFactors helped to align goals and cascade them throughout the organization.

Sonova: Success Story Video

Sonova uses Successfactors talent management suite to meet huge projections across 90 countries. They selected SuccessFactors because of the engaging look and feel of the systems, global scalability, and cultural fit between the two companies.

Spectrum Health: Success Story Video

A discussion of how Spectrum Health used SuccessFactors BizX software solutions to identify and cultivate top talent and align strategic decisions across its organization.

Sport and Spine Rehab: Success Story Video

Jay Greenstein, CEO, tells us how SuccessFactors enabled them to align individual goals with corporate strategy resulting in significant increase in revenue growth.

Telecom Corporation of New Zealand: Success Story Video

Learn how Telecom Corporation of New Zealand uses SuccessFactors to decrease costs, increase productivity with critical, user-friendly talent management tools for the entire organization.

Televerde: Success Story Video

James H. Hooker, CEO, discusses how SuccessFactors provided the centralized system of goal-setting, communicating and tracking necessary to continue delivering high quality output during a quick expansion.

UTS: Success Story Video

Beverley Bosman, Deputy Director Human Resources of University of Technology, Sydney discusses how using SuccessFactors Workforce Planning helped develop HR strategies to address aging workforce issues.

Vallourec: Success Story Video

Philippe Ferrie, Worldwide Employee Relations Coordinator and HRIS Director of Vallourec, explains how Vallourec re-energized its global HR processes using SuccessFactors products.

SuccessConnect 2010: Business Execution through Workforce Planning

Presentation by The Williams Company at SuccessConnect 2010.

SuccessConnect 2010: Coca Cola

SuccessConnect 2010 Presentation

SuccessConnect 2010: Comcast

SuccessConnect 2010: Comcast presentation

SuccessConnect 2010: General Motors

SuccessConnect 2010: General Motors presentation

SuccessConnect 2010: Keynote - Siemens

Hear Siemens Corporate VP of HR, Marion Horstmann, and CIO, Dr. Norbert Kleinjohann, From SuccessConnect Frankfurt.

SuccessConnect 2010: Spectrum Health

SuccessConnect 2010: Spectrum Health presentation

SuccessConnect 2010: Succession Management and Developing a Talent Strategy

Presentation by AmerisourceBergenn at SuccessConnect 2010.

Aberdeen Report: Talent Management in HealthCare

Survey of healthcare organizations shows that a lack of quality candidates and an aging workforce are primary drivers of investment in talent management initiatives.

Diagnosing Clinical Talent

Quality health care begins with quality people. Find out how you can improve patient care through more effective talent management by recruiting, training and retaining the right health care professionals for your organization.

Executive Study: How Four Organizations Turned HR Into a Powerful Strategic Driver

Examples of how human resources departments are optimizing their people to maintain competitive advantage in manufacturing, health care, non-profit, and the public sector.

From Compliance to Comp. Edge: The New Role of LMS & TMS in Healthcare

Managing risk and seizing opportunities require healthcare organizations to address training & compliance needs and strategic business goals.

JCAHO Compliance Made Easy

Learn how to streamline your JCAHO accreditation process to improve employee retention and recruiting.

Key Considerations for Federal Workforce Planning - 2012

Learn how to use Cloud-based Workforce Analytics and Talent Management to meet agency goals.

Nursing Turnover: Costs, Causes, & Solutions

This paper reviews the consequences and financial costs of nursing turnover, the primary causes of nursing turnover, and methods to increase retention in these pivotal healthcare jobs.

Performance Management for Education

Functional overview of SuccessFactors Performance Management, geared towards education organizations.

Reducing Turnover and Managing Change

How retailers can benefit from a new approach to training and talent management.

SF ROX - Investing in Execution Pays Dividends

SuccessFactors' customers profit from their investment in Business Alignment and People Performance: a portfolio of our public customers strongly outperformed their peer group, and was almost three times more likely to have capitalized on the 2008 recession.