SuccessFactors Enables Palmetto Health to Maximize Performance of its 12,000 Employees; Compensation Management Creates Performance-Based Environment

SuccessFactors Performance and Talent Management Suite Helps South Carolina's Largest Not-for-Profit Health Resource Optimize Business Processes, Maximize Hospital EfficiencySAN MATEO, Calif., Sep 29, 2008 (BUSINESS WIRE) -- SuccessFactors, Inc. (NASDAQ:SFSF), the global leader in on-demand performance and talent management solutions, announced today that Palmetto Health, South Carolina's largest and most comprehensive not-for-profit health resource, has implemented SuccessFactors Performance and Talent Management suite to increase the efficiency of HR processes across the organization and provide fair, well-rounded performance reviews to its 12,000-person staff of executives, managers and hospital workers.

SuccessFactors' suite has enabled Palmetto Health to drastically accelerate internal business processes, taking performance reviews from a time-consuming, paper-based system with poor compliance to an efficient business process with complete compliance, saving employees and hospital workers valuable time that they can instead use working with patients and more impactful projects.

Palmetto's leaders, approximately 900 employees, use SuccessFactors 360 Degree Reviews solution to gather performance feedback from the circle of sources surrounding each leader for increased accuracy, balance and diversity of opinion in the performance review process. These holistic assessments provide Palmetto with feedback from a variety of sources, including employee self-reviews and peer-reviews from various internal and external departments for insightful and realistic assessments of employee competencies and development needs.

"SuccessFactors has taken our business efficiency to another level, which is incredibly important and valuable in the healthcare industry. Palmetto has specialized needs when it comes to employee skill-sets and experience, compliance challenges, performance review content and accurately tracking records," said Trip Gregory, senior vice president of HR at Palmetto Health. "SuccessFactors has created an amazing amount of efficiency in our review process and is enabling us to create a pay-for-performance system and culture so we can appropriately reward our hard-working staff. We have also found non-traditional uses for the system, delivering even more value to our team."

"Palmetto Health has successfully leveraged the power of SuccessFactors' suite to truly make it their own and maximize its effectiveness," said Greg Nash, vice president of healthcare at SuccessFactors. "The healthcare industry, in particular, must ensure quality, reliability, and professionalism when it comes to workplace performance. We enable companies like Palmetto to focus on their workforce and maintain a high-level of performance."

The SuccessFactors Performance and Talent Management Suite, which includes Performance Management, Goal Management, 360 Degree Reviews, Succession Management, Compensation Management, Learning and Development, Recruiting Management, Employee Profile, and Analytics and Reporting applications, creates a company-wide network of information related to employee performance, including skill-sets, interests, career aspirations, ability to relocate, experience, languages spoken and more. By providing deep, real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their entire employee base.

About SuccessFactors, Inc.

SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,000 customers and nearly 4 million end users today, SuccessFactors' solutions are widely deployed across 60 industries in over 185 countries in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.

SOURCE: SuccessFactors, Inc.

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