Calgary Airport Authority Implements SuccessFactors' Professional Edition for Small and Mid-Sized Organizations

Nine-Person Business Development Unit Selects SuccessFactors as a Flexible, Easy-to-Use Tool for Everyday Goal and Performance Management PracticesSAN MATEO, Calif., Jul 23, 2008 (BUSINESS WIRE) -- SuccessFactors, Inc. (NASDAQ:SFSF), the global leader in on-demand performance and talent management solutions, today announced that The Calgary Airport Authority has implemented SuccessFactors' Professional Edition offering for small and mid-sized businesses. The Calgary Airport Authority is a not-for-profit, non-share capital corporation, responsible for the management, maintenance and development of Calgary International Airport and Springbank Airport under long-term lease from the Government of Canada. The organization's business development division's nine employees will use SuccessFactors to align team goals and facilitate a more flexible, accessible performance management process.

Leveraging SuccessFactors' "Success At Your Pace" program, the group was up and running within two weeks, and has found the support and customer service provided by the SuccessFactors team to be phenomenal throughout the process.

"When we were first introduced to SuccessFactors, we were blown away by the possibilities it presented," said Stephan Poirier, vice president of business development for The Calgary Airport Authority. "The beauty of it is that you can quickly see where each team member stands in regards to the group's progress, and immediately communicate based on this information."

Prior to SuccessFactors, the business development unit used a manual spreadsheet-based grid to manage goals and assess performance. This process, however, was overwhelming and required too much time and effort to print out documents and manually color-code goal status and progress. Also, people rarely looked at these documents because they were often outdated and a hassle to physically access. The Calgary Airport Authority found in SuccessFactors a solution that would transition what was traditionally an annually updated hard copy document, into a living repository that can be accessed and updated on a rolling basis, in real-time. Specific benefits include:

-- Collaboration: Goals are cascaded from the manager down, as well as linked horizontally among team members.

-- Accessibility: The Web-based model allows the group's VP to stay fully engaged in what his team is achieving because he can access it anywhere in the world, be it from a home office or while on business travel.

-- Flexibility: The team conducts formal quarterly reviews, supplemented by informal updates on a more regular basis. It is an evolving process throughout the year, and SuccessFactors enables the team to readdress issues and grow with progress as time passes.

-- Personalization: SuccessFactors modified the software to meet their specified equations and requested competencies. The customization enabled them to clearly identify goals versus accountabilities and weigh each competency based on importance.

"Even teams as small as nine people can benefit from using tools and processes that enable them to identify goals, work collaboratively, and meet both individual and corporate objectives," said Shelly Davenport, general manager of small business for SuccessFactors. "Our Professional Edition is designed to do just that: automate tedious, manual tasks to bring clarity, accessibility and flexibility to the performance management process. As a result, companies can more easily sustain a productive, vision-driven working environment."

SuccessFactors' SMB offerings - Professional Edition for organizations up to 500 employees, and SuccessPractices for organizations with up to 2,500 employees - brings enterprise class best practices to small and mid-sized businesses. The Web-based, Software-as-a-Service technology model enables SMBs in all industries to cost-effectively implement the technology without the need for extensive IT support. By providing real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their employee base.

About SuccessFactors, Inc.

SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,000 customers and nearly 4 million end users today, SuccessFactors' solutions are widely deployed across 60 industries in over 185 countries in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.

SOURCE: SuccessFactors, Inc.

SuccessFactors
Dominic Paschel, 650-645-4474 (Investor Relations)
dpaschel@successfactors.com
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