Yoakum Community Hospital Adopts SuccessFactors' Small Business Solution

Performance Management, Goal Management and Compensation Modules Enable Texas Hospital to Streamline Processes, Align Goals, Drive ConsistencySAN MATEO, Calif., Jun 17, 2008 (BUSINESS WIRE) -- SuccessFactors, Inc. (NASDAQ:SFSF), the global leader in on-demand performance and talent management solutions, today announced that Yoakum Community Hospital has selected SuccessFactors Professional Edition offering, which is tailored for small and midsize businesses. The hospital will implement SuccessFactors performance management, goal management and compensation management modules for all of its 160 employees.

Yoakum Community Hospital is a fully-licensed, 25-bed community hospital that has served the local community in Texas since 1922. Prior to SuccessFactors, the hospital used a home-grown HR and performance management process that primarily relied on paper-based and manual processes. This approach was overly time-consuming, and managers and employees alike were not engaged with the process at satisfactory levels. Additionally, the hospital wanted to implement a formal goal management process as well as a clear way to link pay-for-performance as part of its ongoing mission to provide the best health care services possible to the local community.

In working hand-in-hand with the SuccessFactors team, Yoakum Community Hospital immediately discovered the shortcomings with their current system and identified how SuccessFactors could alleviate these pain points. The entire Yoakum team loved the flexibility and ease-of-use of SuccessFactors and was immediately won over by the ability to streamline their processes, move the entire performance management function to the Web and manage requirements across their entire workforce.

"Our proprietary system served its purpose for years, but as technology has evolved we realized that it no longer fit the bill. We needed a solution to standardize the process in a way that is easy and efficient for an organization of our size and complexities," said Jennifer Franklin, Yoakum's chief nursing officer. "Off the bat we were impressed with SuccessFactors' extensive customer base in the healthcare vertical and viewed this industry expertise as solid validation. Our team loved how flexible and easily adaptable the SuccessFactors system is and expect it to be an integral tool for our management and employee communications."

"Professional Edition enables organizations like Yoakum Community Hospital to get up and running with a talent management process that is standardized, quality-focused, and makes what is often considered a universally painful process that much easier," said Shelly Davenport, general manager of small business for SuccessFactors. "Our solutions provide industry specific content that can be tailored to the unique needs of any company, regardless of its size or industry. The healthcare industry in particular needs to remain committed to quality, reliability, and professionalism when it comes to workplace execution, and we enable companies to maintain this caliber of performance."

SuccessFactors' SMB offerings, Professional Edition and SuccessPractices, are designed specifically for organizations with up to 2,500 employees, bringing enterprise class best practices to small and mid-sized businesses. The Web-based, Software-as-a-Service technology model enables SMBs in all industries to cost-effectively implement the technology without the need for extensive IT support. By providing real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their employee base.

About SuccessFactors, Inc.

SuccessFactors is the leading provider of on-demand employee performance and talent management solutions that enable organizations of every size, across every industry and geography, to achieve high-performing workforces by enabling goal alignment and execution, talent development and planning, and pay-for-performance initiatives. SuccessFactors currently has more than 1,950 customers across more than 60 industries, with more than 3.7 million end users in over 185 countries using the application in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.

SOURCE: SuccessFactors, Inc.

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