Subscribe to the Press Releases RSS feed.Wachovia, Fourth-Largest Bank Holding Company in U.S., Deploys SuccessFactors Performance and Talent Management Suite; Drives Corporate Alignment and Customer Satisfaction
SAN MATEO, Calif. - April 18, 2007 - SuccessFactors, the global leader in on-demand
performance and talent management solutions, today announced that Wachovia Bank
has over 85,000 employees actively utilizing the SuccessFactors Performance
and Talent Management Suite, making it one of if not the largest enterprise
Software-as-a-Service (SaaS) deployments ever.
The Wachovia implementation, which is on track to incorporate over 100,000 employees
in 2008, is significantly larger than most previous large-scale on-demand software
deployments announced by other Software as a Service (SaaS) companies and underscores
SuccessFactors' ability to scale and effectively support large enterprise engagements.
The Wachovia implementation also exemplifies SuccessFactors' high adoption rates
within the largest global enterprises, as well a relentless commitment in partnering
with clients to support their organization's distinct business units' needs
within a common process.
Using SuccessFactors as their performance management technology backbone, Wachovia's
enterprise wide performance management initiative was implemented to maximize
employee productivity as well as increase employee engagement and retention
as the company operates in a highly competitive world market. Additionally,
Wachovia is focused on aligning corporate goals and standards across nine diverse
business divisions in order to ensure a continued high level of customer service
and satisfaction.
"In order for Wachovia to be the best, most trusted financial services partner
in the world, we need to be clear on what behaviors and competencies are needed
to support this mission and what the goals and objectives are that need to be
accomplished," said Sharon Smart, Wachovia Executive Vice President Human Resources.
"SuccessFactors has been a great partner to Wachovia and their technology has
been key in our drive to define and excel at our performance management goals
and ultimately provide the best experience for our employees along with providing
great service to our customers."
SuccessFactors has enjoyed a large share of the Fortune 500 joining its ranks
- more than 15 percent in just the last 24 months. User deployments with 5,000-20,000
users within individual organizations have long been the norm for SaaS implementation,
but SuccessFactors' 85,000-seat milestone is unparalleled - and several more
deployments of this size in different industries are on its heels.
SuccessFactors software automates a company's performance and talent management
processes, providing a series of modules that leverage performance data to help
companies align goals, manage compensation (pay for performance), succession,
learning and recruiting planning, develop competencies and provide insightful
analytics dashboards and reporting tools, while promoting visibility, accountability
and results within an organization.
SuccessFactors proved itself as a top SaaS solution for large, global enterprises
- successfully delivering on large deployments with demanding scalability and
flexibility requirements - before adding small- to medium-sized businesses to
its rapidly growing customer base. Most SaaS solutions today are built for specific
business units or functional areas within an organization and are therefore
used by a much smaller percentage of people within the company. SuccessFactors
was specifically developed for use by everyone in the company, everyday. With
this installed base in mind, SuccessFactors aggressively tackled critical issues
of scale, security and ease of use early, in order to make its software the
most actively used SaaS solution on the planet.
"Our mission is to significantly improve the way companies measure and motivate
people across the globe, giving them instant gratification in people management,"
said SuccessFactors' CEO Lars Dalgaard. "Wachovia is a tremendous partner in
that effort and a real leader in performance and talent management. The commitment
of the team on their side matched perfectly with our insistence on excellence.
We built our software to be used by all organizations, no matter the complexity,
size, business processes, or geography. We wanted SuccessFactors to be surprisingly
simple to use for the hundreds of thousands of employees accessing and interacting
with it everyday. Now, this is happening in just about every industry and every
market, in more than 150 countries all over the world. Software is only as powerful
as the people using it, so we're ecstatic that we have so many users on SuccessFactors
to rival any other SaaS solution."
About SuccessFactors
SuccessFactors delivers performance and talent excellence, on demand. The company's
software promotes visibility, accountability, and results, enabling organizations
to eliminate the politics that destroy motivation and impede performance. Fueled
by the industry's highest renewal rate, SuccessFactors has grown in the past
13 months from 346 customers to over 1,400 customers and from 1 million users
to over 2 million users in 156 countries, across 60 industries, and in 18 languages
- all while becoming easier to use. During that period, the company nearly doubled
its employee base, currently employing over 450 people, passionate about effective
human capital management. Carefully managed and executed internal growth has
allowed the company to provide the same caliber of absolute excellence in execution
for customers that catapulted SuccessFactors into the product, customer and
revenue leader in the performance and talent management space. Customers include
Kimberly-Clark Corporation, MasterCard Worldwide, T. Rowe Price, Textron, Sutter
Healthcare, Direct Energy, Arrow Electronics, Quintiles Transnational, Volkswagen
of North America, Lancaster General Hospital and Salesforce.com. The company
continues to execute at a level of global excellence by providing an industry-leading,
scalable and secure global hosting operation. Founded in 2001, SuccessFactors
has 15 worldwide offices collaborating for strong local support of customers.