More Governmental Agencies Turning to SuccessFactors to Align Goals, Add Efficiency to Everyday Operations

More than 30 federal, state and local government entities using SuccessFactors to more effectively manage their talent

NEW YORK - June 6, 2007 - SuccessFactors, the global leader in on-demand performance and talent management solutions, today announced growing adoption of its Performance and Talent Management Suite at governmental agencies across the country. More than 30 public employers including the County of Sacramento, Calif., and agencies throughout the U.S., have turned to SuccessFactors to help implement a fair, transparent performance management system, help plan for the future as well as streamline operations and align agency goals with those of employee efforts.

Governmental agencies today face a number of challenges including the impending retirement of the Baby Boomer generation that stands to sap up to 40 percent of their existing workforce over the next several years. With increasing pressure to address this talent drain as well as meet the demands of taxpayers to operate at maximum efficiency, more and more agencies are turning to SuccessFactors to help lead a transformation to a pay for performance culture. Through a fully-automated, objective performance review and goal setting system that leads to a more focused, streamlined workforce, SuccessFactors customers are successfully meeting these challenges head-on.

"After years of operating with a labor-intensive, manual, paper-based performance review system that frequently yielded low completion rates and unsatisfactory results, switching to a flexible, easy-to-use, Web-based tool like SuccessFactors has produced excellent results already," said Robert Haagenson, chief administrative officer for Sacramento County's Department of Finance. Haagenson was co-leader of the County's implementation team and now is one of the system's administrators. "We immediately saw improved completion rates, which for our pilot roll-out of 1,200 employees in an agency with over 14,000-employee agency is a major coup. We were able to set goals based on strategic objectives coming from the board of supervisors and cascade them down throughout the organization. SuccessFactors has given the agency a sense of accountability which is reassuring to the taxpayers who fund us and our line employees who are now seeing how they relate to the county's strategic objectives."

SuccessFactors Web-based solution allows Sacramento County workers who spend most of their day in the field and not by a computer to complete their performance reviews from home or other remote locations. This not only promotes a more inclusive culture, but also helps agencies to measure, manage and drive performance from an increasingly mobile workforce. The on-demand platform also bears little to no burden on the county's IT department as SuccessFactors requires virtually no maintenance by the customer.

"The main goal of our solution is to help create a workplace that fairly pays people what they deserve and encourages workers to be the best they can be," said Lars Dalgaard, SuccessFactors CEO. "That's never more important than in governmental agencies where operations are heavily scrutinized. SuccessFactors lets government administrators and managers apply private sector best practices, enabling a pay-for-performance culture in the public sector where people are rewarded for the work they do, ensuring top-quality performance."

SuccessFactors Performance & Talent Management solution enables companies and agencies of all sizes, across all industries, to transform their business by focusing on their people. The fully integrated, modular suite of applications helps organizations tackle issues spanning performance management, goal alignment, 360 degree reviews, learning and development, succession planning, compensation management, and recruiting.

About SuccessFactors
SuccessFactors is the leading provider of on-demand employee performance and talent management solutions that enable organizations of every size, across every industry and geography, to realize their employees' potential and thus drive business results. Its hosted service is organically built from the ground up - providing a fully integrated, modular suite of performance and talent management applications that provide customers with immediate process benefits and tangible return on investment. Fueled by customer success, SuccessFactors currently has more than 1,300 customers with more than 2 million users in 156 countries and across 60 industries using the application in 18 languages. The company currently employs more than 500 people worldwide, all passionately focused on delighting customers through prompt and effective execution and constant improvement driven by customer feedback. SuccessFactors' customers include Kimberly-Clark Corporation, MasterCard Worldwide, Textron, Sutter Healthcare, Direct Energy, Quintiles Transnational, Volkswagen of North America, Lancaster General Hospital, and Salesforce.com. Founded in 2001, SuccessFactors has multiple offices worldwide collaborating for strong local support of customers.