BUSINESS EXECUTION RADIO:


February 8th, 2010

Glenn Dirks: Teletrips Inc. – Reducing waste and increasing productivity through telecommuting

Listen to Business Execution Radio Episode 78:

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Glenn Dirks, Director at Teletrips Inc. discusses practices for leveraging the value of telecommuting to increase business performance. Telecommuting is a readily accessible and highly powerful method for impacting what Glenn refers to as a company’s “triple bottom line”: financial returns, environmental benefits, and social contributions. Drawing on more than 30 years of experience in facilities management and workspace design, Glenn explains key steps for setting up effective and productive telecommuting processes.

Find out how to increase the time employees spend on business results while shortening the time they spend stuck in traffic – this week on Business Execution Radio.

January 22nd, 2010

Dean Spitzer - Transforming Performance Measurement: Measuring what matters

Listen to Business Execution Radio Episode 77:

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Dean Spitzer, author of “Transforming Performance Measurement” explains how to move performance measurement from a disjointed, backward looking exercise in data collection to a process that gives a company meaningful competitive advantage. He describes what a “transformative measure” is and how it can be used to re-orient an entire company around the things that matter for business execution.

It is well known that what gets measured is what gets managed. So what could be more important to measure than performance? Find out how to apply the concepts of focus, integration, interactivity, and context to improve your company’s performance management methods – this week on Business Execution Radio.

December 18th, 2009

Jac Fitz-Enz: Human Capital Source - Integrative metrics strategies

Listen to Business Execution Radio Episode 75:

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Jac Fitz-Enz, founder and CEO of Human Capital Source discusses the next evolution in the use of metrics to manage business execution. Jac discusses how companies are moving to integrative metrics strategies that combine data across different areas of the organization to develop more comprehensive and insightful business strategies. The answers to the really big questions do not come from looking at financial data, marketing data, operations data, or human resources data by themselves – they result from looking at how these different types of data influence one another.

If you collect business data but are not always sure how to interpret it, then listen to this week’s episode of Business Execution Radio for some tips on how to think about data in a more integrative fashion.

December 4th, 2009

Mark Murphy: Leadership IQ - Getting the most out of employees

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Mark Murphy is CEO of Leadership IQ, a company focused on researching, understanding, and communicating what makes leaders successful. Mark discusses what differentiates the top 10% of successful leaders. He explains the importance of setting goals that are not only well-defined, but that also challenge employees to learn new skills and capabilities. He also talks about what great leaders do differently from average managers when their employees fail to meet their goals.

This interview contains a wealth of insights about how to maximize the productivity of your employees. Are you doing all you can to get the most from your workforce? Find out by listening to Mark Murphy, this week on Business Execution Radio.

November 6th, 2009

JC Herrera – McAfee: Goal management, pay for performance and business execution

Listen to Business Execution Radio Episode 72:

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J.C. Herrera, VP of Compensation, Benefits and HRIS at McAfee describes how his organization uses quarterly goal reviews to drive a highly focused, pay for performance drive culture. J.C. emphasizes that there should not be any “surprises” during an employee’s performance review, and discusses what McAfee does to ensure employees always know where they stand when it comes to business execution.

Ever wonder what it takes to be a true pay for performance organization? Listen to stories from a company that lives it every quarter – this week on Business Execution Radio.

September 4th, 2009

Laura Pratt - Elevations Credit Union: Unlocking the power of competency models

Listen to People Performance Radio Episode 67:

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Laura Pratt, Manager of People for Elevations Credit Union shares experiences creating and deploying an integrated set of competency models to align different talent management practices across the company. She tells how what started out as a project focused primarily on integrating staffing, performance management, and succession planning has led to major changes in how employees see their careers and how managers make decisions about talent. By using competences to more accurately defining and measuring what “good” performance looks like, Elevations Credit Union is seeing significant improvements in engagement, development, and placement of organizational talent.

Learn about the challenges and benefits associated with creating a competency based organization. Listen to Laura Pratt, this week on People Performance Radio.

August 11th, 2009

Patrick Casseday - Schneider Electric: Using 360 surveys to increase sales revenue

Listen to People Performance Radio Episode 65:

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Patrick Casseday, Manager of Training & Development for Schneider Electric describes how they leveraged 360 surveys to increase sales performance among independent distributors. Schneider Electric was faced with the challenge of relying on the sales performance of individuals who are not formally part of the company. To address this challenge they created a set of tools that allowed distributors to assess and develop the capabilities of individual sales people. Although the solution initially met resistance, the clear impact it has on the bottom line led several distribution companies to now make its use mandatory.

Gain insight into how to improve the performance of the people who sell your products, even if you do not formally manage them – this week on People Performance Radio.

August 3rd, 2009

Kevin Wheeler - Future of Talent Institute: The rising creative class, workforce sustainability, and other emerging workforce challenges

Listen to People Performance Radio Episode 64:

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Kevin Wheeler, Chairman of the Future of Talent Institute provides an overview of demographic, technological, and cultural shifts impacting workforce productivity and performance. Drawing on extensive experience working with companies around the globe, Kevin discusses how companies are adapting to a workforce that is becoming more creative, autonomous, and heterogeneous.

What is the key to building and sustaining a highly adaptive, creative organization? What role does peer-pressure play in organizational productivity? What can leaders learn from honey bees about structuring an organization? Hear answers to these questions and much more by listening to Kevin Wheeler - this week on People Performance Radio.

July 10th, 2009

Robert (Bob) Lewis, APT Inc: Why job descriptions matter and how to make them meaningful

Listen to People Performance Radio Episode 61:

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Robert (Bob) Lewis, Director of APT Inc. discusses the role job descriptions play for guiding employee performance and ensuring effective and legally compliant staffing and compensation practices. As jobs increasingly focus on intangible concepts like “service” and “knowledge work”, it can be difficult to capture and define specific job requirements. This ambiguity creates confusion and legal risk within companies. But there are ways to address this through appropriate job analytics methods.

Job descriptions can be a critical tool for ensuring employees are doing what is expected of them and are being treated appropriately. If knowing what your workforce is supposed to be doing is important to you, then you will enjoy hearing Dr. Bob Lewis – this week no People Performance Radio.

June 12th, 2009

Thomas Britt - Clemson University: High engagement and high maintenance

Listen to People Performance Radio Episode 57:

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Thomas Britt, psychology professor at Clemson University shares insights from research studying potential limitations and downsides of employee engagement. Thomas explains that highly engaged employees tend to have much more demanding expectations from employers in terms of the resources they expect from employers. The more employees care about performance the less they tolerate work conditions that do not allow them to perform at an optimal level. Highly engaged employees even become physically more stressed when companies set them up for what they perceive to be failure.

Documents referenced in this episode:

Learn about the caring, nurturing and feeding of highly engaged employees: this week on People Performance Radio.


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