PEOPLE PERFORMANCE RADIO:


June 27th, 2008

Successful Deployments

Listen to People Performance Radio Episode 9:

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In The News

70% of ERP solutions are a failure. Several reasons why this happen include:

  1. Not meeting the requirements.
  2. Not on time.
  3. Not on budget.
  4. For any reason, resistance to use the new system within the company.

Interview: Kristen from Birchbark

Dr. Steve caught up with Kristen Frykman (LinkedIn Profile) from Birchbark Consulting. One of the pillars in a good organization is Talent Management. Kristen is typically brought in during the implementation stage to help with successful deployments with HR solutions.

A few rules to success in implementation include:

  • Don’t over promise, under deliver
  • Be up front - this is going to be tough
  • Set Service Level Agreements up front
  • Communicate, communicate, communicate

    Kristen gives some great advice - CEO’s in today’s world typically have a top 5 goal of”Excellence in performance management” - with that it requires Excellence in Tools. There are quite a few other nuggets in the interview, so be sure to give it a listen if you are preparing from a HR or Talent Management system implementation.

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