Listen to People Performance Radio Episode 9:
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In The News
70% of ERP solutions are a failure. Several reasons why this happen include:
- Not meeting the requirements.
- Not on time.
- Not on budget.
- For any reason, resistance to use the new system within the company.
Interview: Kristen from Birchbark
Dr. Steve caught up with Kristen Frykman (LinkedIn Profile) from Birchbark Consulting. One of the pillars in a good organization is Talent Management. Kristen is typically brought in during the implementation stage to help with successful deployments with HR solutions.
A few rules to success in implementation include:
Kristen gives some great advice - CEO’s in today’s world typically have a top 5 goal of”Excellence in performance management” - with that it requires Excellence in Tools. There are quite a few other nuggets in the interview, so be sure to give it a listen if you are preparing from a HR or Talent Management system implementation.


Robert Sutton is Professor of Management Science and Engineering in the Stanford Engineering School. He has written over 125 thought leading articles, and written several books including BusinessWeek bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t (Warner Business Books, 2007). Sutton’s blog is Work Matters and can be found at 








