Measuring Leadership Competencies
Listen to People Performance Radio Episode 12:
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Interview: Zoe Hruby from Lominger
This week’s topic is competency development. Dr. Steve sat down with Zoe Hruby from Lominger and discuss how performance challenges are often around behavioral competencies as well as the need to identify and develop future leaders based upon competency assessment.
Founded in 1991, Lominger Limited, Inc., developers of the internationally recognized LEADERSHIP ARCHITECT Suite, equips executives, managers, and human resource professionals in the world’s leading organizations with the tools, research and expertise they need to transform their organizations into best practice centers of leadership. Headquartered in Minneapolis, Minnesota, Lominger markets its suite of research-based products in 56 countries using internal experts, an international network of associates, a professional consulting division, Lominger Consulting, Inc., and a comprehensive network of strategic alliance and technology partners.
Developing Future Leaders
Listen to People Performance Radio Episode 11:
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No big news stories this week, but Dr. Steve finally learns the the phone number to our feedback line 206-203-4521. They discussed on social networking continues to creep into the future of Talent Management including a new commercial around the future of work (video version).
Interview: Marylin Hendrics from PDI
PDI is best known for work in assessment, but they also have a strong leadership development practice, which was the focus of our discussion today.
Marylin reminds us that making decisions in talent is a combination of art and science. It is really important to focus on reducing the risk of failure, especially in the C level.
In today’s day and age there many high level execs and managers retiring, subsequently there is a big push to focus on the development of future leaders. Are those following in the footsteps ready for the challenge?
When it comes to identifying and developing future leaders you really need to have a technology system like SuccessFactors to gain visibility into the talent pool and who these individuals will be.
Don’t forget, the metrics that matters most is performance. For example in retail, the business results that you can achieve between an A player and a C player can be astronomical. Always keep in mind how much your talent strategy plays a part in your business success.
PDI is a one of SuccessFactors Consulting Partners
About PDI
Personnel Decisions International (PDI) is a global human resources consulting firm with distinctive expertise in building leadership talent that provides real competitive advantage. With over 700 team members in 28 offices around the globe, we partner with the world’s leading organizations, enabling them to make consistently effective decisions about leaders.
Talent Management Interview: CDW
Listen to People Performance Radio Episode 10:
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With the Independence Day holiday here in the US, Dr. Steve and the Mad Dog kept this week’s episode short and sweet.
Interview: Troy Heinritz from CDW
In his first interview (it shows), Jim caught up with Troy Heinritz, Senior HRIS Analyst at CDW Corporation to talk about their implementation of SuccessFactors. Initially CDW focused on Succession (press release), but have subsequently expanded into the rest of the product suite.
If you are looking to implement a Talent Management System there are a few key points to look for in this interview.
1) CDW started out with a focus on automation, but over time they saw so many more benefits to having an integrated SaaS Talent Management Solution.
2) You need to have realistic expectations around ROI. It is achievable (read study, listen to Episode 6), but it will take a bit of time.
3) Getting high adoption rates is a key factor to success.
4) You can learn from new clients too! - With SuccessFactors on-demand technology, you can upgrade when you
are ready. New clients can teach you the ropes through the SuccessFactors Customer Community.
Successful Deployments
Listen to People Performance Radio Episode 9:
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In The News
70% of ERP solutions are a failure. Several reasons why this happen include:
- Not meeting the requirements.
- Not on time.
- Not on budget.
- For any reason, resistance to use the new system within the company.
Interview: Kristen from Birchbark
Dr. Steve caught up with Kristen Frykman (LinkedIn Profile) from Birchbark Consulting. One of the pillars in a good organization is Talent Management. Kristen is typically brought in during the implementation stage to help with successful deployments with HR solutions.
A few rules to success in implementation include:
Kristen gives some great advice - CEO’s in today’s world typically have a top 5 goal of”Excellence in performance management” - with that it requires Excellence in Tools. There are quite a few other nuggets in the interview, so be sure to give it a listen if you are preparing from a HR or Talent Management system implementation.
Lars Dalgaard Interview
Listen to People Performance Radio Episode 8:
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This week, Jim and Steve take a step back and let a professional do the interviewing. Stuart Lauchlin, a technology journalist. He recently wrote an article for HR Zone about SuccessFactors.
In addition, Stuart attended SuccessConnect 2008 and conducted an audio interview with the Founder and CEO of SuccessFactors, Lars Dalgaard. Stuart was kind enough to let us play the interview for all our listeners.
Don’t forget to give us feedback on this episode or any of our podcasts by leaving us a voicemail at (206)203-4521, dropping us an email at podcast@successfactors.com or by reviewing us in the iTunes Music Store.
Interview with Bob Sutton, author of The No Asshole Rule
Listen to People Performance Radio Episode 7:
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Dr. Steve and Jim met up with author Bob Sutton (Bio) at SuccessConnect 2008. Shortly after his well received keynote session (watch here), Bob joined us for an interview in the Mobile People Performance Radio room.
Listen in as two Organizational Psychologist PHD’s talk about what defines an asshole in the workplace, how to avoid them and how to prevent breeding them. If there was ever an episode of PP Radio to not miss - this would be it!
Bob Sutton’s Bio
Robert Sutton is Professor of Management Science and Engineering in the Stanford Engineering School. He has written over 125 thought leading articles, and written several books including BusinessWeek bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t (Warner Business Books, 2007). Sutton’s blog is Work Matters and can be found at http://bobsutton.typepad.com.
Sutton received his Ph.D. in Organizational Psychology from The University of Michigan and has served on the Stanford faculty since 1983. He has served on the editorial boards of numerous scholarly publications, and as an editor for the Administrative Science Quarterly and Research in Organizational Behavior. Sutton was also named as one of 10 “B-School All-Stars” by BusinessWeek in 2007, which they described as “professors who are influencing contemporary business thinking far beyond academia.”
SuccessFactors drives top line growth
Listen to People Performance Radio Episode 6:
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Today’s show is focused on achievable top line growth through the use of SuccessFactors Performance & Talent Management solution. In a different format from the norm, Stacey Epstein interviews Jay Larson, the Global VP of Sales at SuccessFactors.
The discussion centered around the recent study conducted by Saugatuck Technology Inc., a leading SaaS (software-as-a-Service) consulting and research service. Saugatuck studied all public customers with 500 or more employees that have been using SuccessFactors for at least 3 full quarters and found that at least 2-3% top line growth is attributable to the usage of SuccessFactors.
This report confirms what we have believed all along – setting and aligning goals throughout the organization, measuring and managing employee performance, compensating employees based on their results, and focusing on making great use of talent across the organization directly lead to better financial results.
Download Saugatuck Study and then contact SuccessFactors so you too can achieve top line growth for your company.
Personal Finances affecting workplace, Employee Referral Programs & TM: Style vs. Substance
Listen to People Performance Radio Episode 5:
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In The News
Shaky Personal Finances Can Impact Job Performance
Despite Success, There Are Reasons to Be Wary of Referral Programs
HR Technology
Listen to People Performance Radio Episode 4:
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In The News
Employees Who Play “Grand Theft Auto” - Good or Bad Thing?
The Intersection of Web 2.0 and Talent Management Best Buy/Geek Squad exchanges best practices and solving problems using online multiplayer games, such as Battlefield 2
Consolidation of recruiting vendors - read article
Main Topic: Talent Management Technology
In today’s main topic Dr. Steve preaches about Talent Management Technology. The Doc defines it as tools that are all about shaping, influencing and prediction employee behavior. The are three areas that make up Talent Management Technology: Performance Management, Learning Management and Recruiting Management
Towards the end of the show we discussed very high level regarding web based technology and SaaS. We focused more on benefits to employees, and did not get into the details from an IT perspective, but more information can be found here: Software As A Service
Don’t forget to check out the upcoming SuccessFactors Global User Conference: SuccessConnect
SMART Goals
Listen to People Performance Radio Episode 3:
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Main Topic
In this episode we discuss the importance of creating goals that are SMART when building a goal plan. Jim and Steve put together a few goals for People Performance Radio using the SMART Goal Methodology.
SMART Goals & Objectives must be
S - Specific
Is there a description of a precise or specific behavior / outcome which is linked to a rate, number, percentage or frequency?
M - Measurable
Is there a reliable system in place to measure progress towards the achievement of the objective?
A - Achievable
With a reasonable amount of effort and application can the objective be achieved?
R - Relevant
Can the people with whom the objective is set make an impact on the situation? Do they have the necessary knowledge, authority and skill?
T - Time-Framed
Is there a finish and/or a start date clearly stated or defined?
SuccessFactors Employee Goal Management module is a great tool to help your team develop SMART Goals and align them across your company.
Interview: First Reliance Bank
In addition, the interview for the week was with Pamela A. Anderson, Senior VP, People Management at First Reliance Bank (Pamela’s LinkedIn Profile)
Press Release: First Reliance Bank Achieves Company-wide Goal Alignment with SuccessFactors
First Reliance Bank, founded in 1999, has assets of approximately $500 million, and employs over 170 highly talented associates. The bank serves the Upstate, Midlands, Piedmont, Low Country, Grand Strand, and Pee Dee regions of South Carolina. The bank has been recognized for its success including being the only company ever to be named to The Top 25 Fastest Growing Companies(TM) in South Carolina four times including 2002, 2004, 2005, and 2006 (SC Chamber/Elliott Davis. In June 2007, the bank was added to the Palmetto 25, a list of S.C.’s largest publicly held companies. In 2006 and 2007, the bank was also recognized as One of the Best Places to Work in South Carolina by the SC Chamber of Commerce. First Reliance Bank offers Totally FREE Checking, Totally FREE Business, FREE Coin Machines, a Nationwide NO FEE ATM Network, Same Day Banking, and a 5 Way Mortgage Service Promise. It also offers 8-8 Mon.-Sat. Extended Hours in all of their Florence locations. Its Easy to Do Business With(TM) standard has earned the young bank a customer satisfaction rating of 96% (Performance Solutions-June 2007-Audited). First Reliance Bank is traded as FSRL.OB.
