Why is SuccessFactors the right vendor?

SuccessFactors' customers use the leading Performance & Talent Management platform and enjoy a number of exceptional benefits that other companies just can't match.

Our Customer Success Team has a unique mandate. The other guys have "customer support groups" that solve your technical problems. We understand that it's not about just solving technical problems; it's about ensuring that you get results out of your Performance & Talent Management initiative. Our Customer Success and Account Management personnel not onlyanswer technical questions, they also help you get the best results from modules you are using and help you realize if and when it is time to expand your investment to increase your results.

If it's not in the product today - just ask! We welcome your feedback, input, requests and suggestions to guide our product development efforts. Roughly half of the enhancements each year come from customer suggestions.

Come on over. Customers are invited to numerous in person events each year including our global and regional user group meetings. Come to talk to product managers, network with other customers and tap into the shared knowledge of a Performance & Talent Management community that is 1400+ customers and 2+ Million users strong.

Our online is the largest and fastest growing in our industry. Log on 24x7x365 to get support information, log cases, hold discussions with other customers in the forums, get access to training videos, and view thousands of customer created materials.

Get a SuccessFactors Executive Sponsor at your beck and call. Every employee at SuccessFactors is committed to your success, and our leadership is just a phone call away.