Last revision, effective as of January 28, 2013
Safe Harbor Certification
Your personal information may be transferred abroad (including outside the EU for our users in the EU and Switzerland) in connection with your visit to the SuccessFactors’ Web site.
SuccessFactors is self-certified to the United States/European Union and United States/Switzerland Safe Harbor Programs and is thus committed to complying with the EU Safe Harbor principles with respect to all personal data received from the EU (see http://www.export.gov/safeharbor/eu/eg_main_018476.asp) through the use of this Web site.
SuccessFactors agrees to cooperate with the EU Data Protection Authorities and the Swiss Federal Data Protection, and to participate in the dispute resolution program provided by the European Data Protection Authorities Panel.
If you have a complaint concerning SuccessFactors' Safe Harbor compliance, please contact firstname.lastname@example.org.
Web Site Data Collection Overview
Our server software gathers in log files, general demographic information from all users of our Web site. For each visitor to the SuccessFactors Web site, our Web server automatically recognizes the visitor's domain name, browser type, operating system, referring domains, entry page, exit page, and average time on the Web site. This information is used for internal purposes only, to help us improve our Web site and better understand our visitors' needs.
If you choose to receive company or product information, you will need to complete our online request forms. The online forms provide site visitors with an opportunity to request free product downloads and demos, view SuccessFactors white papers, register for free SuccessFactors online seminars, and enroll for various services. These forms require your name, company name, e-mail address, company address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested. All information provided by the visitor is voluntary. We use this information to send updates about our company and our products and to contact you if requested or necessary. We also use the demographic information you provide on these forms in connection with studies and reports regarding our Web site, such as Web site usage patterns, in order to better understand the needs of visitors to our Web site. We will not, however, associate any personally identifiable information which you provide with the information in these studies and reports.
We may occasionally run contests or other special promotions on our Web site in which we ask persons who choose to participate for contact information (like an e-mail address) or demographic information (like a zip code, industry or country). We may use the data we collect from you in these contests and promotions to send you promotional material about our company or our partners. Your contact information collected from these contests and promotions may be used to administer the contest and notify winners and contact you when necessary.
We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form, and other Web site forms and surveys). We will periodically use your e-mail information for service, sales, support, and marketing purposes. From time to time, we may share your e-mail address with our partner organizations and companies for service, sales, support, and marketing purposes. If you do not wish to receive marketing e-mail from us or our partners in the future, you may opt out as described below.
We use a variety of security measures and employ appropriate physical, administrative and technical safeguards to protect against the loss or unauthorized use, alteration or disclosure of, or unauthorized access to, the personal information under our control. We have licensed the industry-standard Secure Sockets Layer (SSL) technology, which permits encryption of potentially sensitive information such as your name, address and credit card number. This will make your information unusable in the event of unauthorized third-party interception. We store this information in a secure environment at one or more of our service providers.
SuccessFactors personnel with access to this information have been trained and advised of the importance of maintaining the security and confidentiality of such information and of using it only for the purposes described in this Privacy Statement.
Other than as expressly described in this Privacy Statement, we will not share personally identifiable information with anyone outside of SuccessFactors without your prior permission unless we believe in good faith that such release is reasonably necessary to (i) comply with applicable law, (ii) enforce the terms of any of our user agreements, or (iii) protect the rights, property or safety of SuccessFactors, our visitors, or others.
Upon request submitted to email@example.com, SuccessFactors will provide Web site visitors at no cost with access to their personal information that we have on record and the ability to complete, update or remove such information. The SuccessFactors Web site may provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the SuccessFactors Web site. SuccessFactors does not control these third-party sites or their privacy practices, which may differ from SuccessFactors'. We do not endorse or make any representations about third party Web sites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Statement.
In the event your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person, and applicable law requires notification to you by SuccessFactors, SuccessFactors will notify you of such breach promptly by email, fax, or U.S. mail, as permitted by law and consistent with the reasonable investigatory needs of law enforcement and/or SuccessFactors.
SuccessFactors may amend this Privacy Statement from time to time. If SuccessFactors decides to make material changes in the way we use your personal information, we will post the changes on this page so that you always will know what information we collect, how it is used, and when and how it will be disclosed. Your use of the SuccessFactors Web site following notice of such change will be deemed acceptance of the revised Privacy Statement, which may include application of the new policy to information provided prior to the date of such change.
Choice/Opt-Out and Updating Information
If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. In addition, if you have registered on our site, you may opt out of receiving any future marketing or similar messages by unsubscribing here: http://www.successfactors.com/unsubscribe/. You may also contact us by regular mail addressed to: SuccessFactors, Inc., Attn: Chief Information Officer, 1 Tower Place, Suite 1100 South San Francisco, CA 94080.
Users of SuccessFactors Recruiting Marketing (RMK) may elect not to receive future communications. If you are a registered User, please open the email you received from RMK and click on the unsubscribe link. If you prefer to have your account removed permanently, please email your request to firstname.lastname@example.org.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the SuccessFactors Web site or a hosted service provided by SuccessFactors, please notify SuccessFactors' copyright agent, in accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"). For your complaint to be valid under the DMCA, you must provide the following information in writing:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and where it is located on the SuccessFactors Web site or hosted service;
- Information reasonably sufficient to permit SuccessFactors to contact you, such as your address, telephone number, and, e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
The above information must be submitted to the following DMCA Agent:
1 Tower Place, Suite 1100 South San Francisco, CA 94080
Attn: General Counsel
Email: email@example.com, with “DMCA Notice” in the subject line
Under federal law, if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and attorneys’ fees.
Please note that this procedure is exclusively for notifying SuccessFactors that your copyrighted material has been infringed. The preceding requirements are intended to comply with SuccessFactors' rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.
Any photography used on this website is prohibited for downloading, republication, retransmission, reproduction or other used as a stand alone file.
If you have any questions about this Privacy Statement or this Web site, please contact us directly at: firstname.lastname@example.org.
Written inquiries may be addressed to: SuccessFactors, Inc., Chief Information Officer, 1 Tower Place, Suite 1100, South San Francisco, CA 94080, United States