The documents posted at the link below are the operative terms and conditions for customers wishing to purchase any Cloud product across SAP and/or SuccessFactors.

Cloud General Terms and Conditions (GTCs) and SuccessFactors Supplemental Terms and Conditions

The Cloud GTCs are the base terms and conditions that apply to a customer wishing to purchase any Cloud product across SAP and/or SuccessFactors.

Cloud General Terms and Conditions (GTCs)

SuccessFactors Supplemental Terms and Conditions below apply to customers purchasing the SuccessFactors suite under the Cloud GTCs.

SuccessFactors Supplemental Terms and Conditions for GTCs