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“With SuccessFactors Recruiting we are making much better hires than ever and our hiring managers LOVE the system.” Aileen Gronewold, Staff VP, Human Capital – Leggett & Platt
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Execution Gap
After more than a century of success Leggett & Platt was faced with declining growth and a stagnant stock price. The CEO and senior management designed a radically new strategy to boost business results and improve the stock. To obtain the workforce that Leggett & Platt needed to execute on its new strategy, it needed to bridge the following gaps:
- Needed better hires to execute their business strategy (goal of 75% “A-player” hire rate)
- Improve the efficiency, productivity and collaboration of their Talent Advisors and hiring managers
SuccessFactors Solution
Leggett & Platt turned to SuccessFactors to provide a company-wide talent management solution that included Recruiting Management to enable them to obtain the workforce they needed to execute on its new strategy. This solution enabled them to:
- Meet and exceed goal of 75% “A-Player” hiring goal
- Increase Talent Advisor productivity enabling them to support 65% more hiring managers
Business Results
Leggett & Platt has transformed its recruiting process with the help of SuccessFactors and the results have been dramatic. They were able to:
- Achieve a 68% Total Shareholder Return (46% for the S&P 500 over the same period)
- Redirect the HR Talent Group’s focus to more strategic initiatives driving greater business execution and better business results


