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"We rely on SuccessFactors as the technology backbone and fuel for our performance and talent management process." Liz Gottung, Senior Vice President & Chief HR Officer - Kimberly-Clark
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Execution Gap
Kimberly-Clark was driving towards increased global growth and looked at the strategy, structure, processes, talent and rewards required to make their goals a reality. They needed the tools to quickly push the company’s global strategy forward and close the following gaps:
- Employees were not aligned with corporate objectives
- 1-in-5 employees didn’t know the corporate strategy
- Only 56% of employees were engaged in their jobs
SuccessFactors Solution
Kimberly-Clark turned to SuccessFactors for help with their performance and talent management process to ensure that cultural changes were clear, consistent and aligned with their new business model. The solution enabled them to:
- Set and communicate clear objectives for performance companywide
- Create consistent performance reviews on goals and competencies that were most important
- Establish a pay-for-performance culture
Business Results
Kimberly-Clark has been extremely successful by increasing their levels of business performance across the organization. Some of their business results achieved to date include:
- Aligned objectives for 56,000 employees in 66 countries across 18 languages
- 95% of all employees know the organizational strategy
- 73% of employees are now fully engaged—a 30% increase


