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“The combination of SuccessFactors Goal and Performance Management modules with the CubeTree communication and collaboration platform is really helping us implement and execute on our corporate strategy” Doug Lennox, Vice President of Information Technology, Inscape
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Execution Gap:
With more than 400 employees spread across multiple locations in North America, Inscape’s senior management realized that many of the employees didn’t always understand how their efforts contributed to the company’s overall strategic plan. They needed to close the following gaps:
- Lacked alignment of individual goals to the corporate objectives
- Paper-based performance review process was inefficient and time-consuming
- Highly distributed workforce needed more than just email for communication and collaboration—one missed message could delay a product several weeks
SuccessFactors Solution
Inscape turned to SuccessFactors for a goal and performance management solution that would work in combination with a communication and collaboration solution to improve business execution. They were able to:
- Streamline their performance review process and help align individuals to the overall corporate strategy
- Provide management around-the-clock access to employee goal performance
- Improve internal communication and idea sharing keeping product development on schedule and leading to greater product innovations
Business Results
Inscape implemented SuccessFactors Performance and Goal Management, in addition to Jam and realized the following business results:
- Aligned work force around corporate objectives
- Avoided 8 -16 week delays on new product deliveries
- Savings of up to $100,000 on tooling costs


