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“The Successfactors solution has helped us guarantee that individual targets are aligned with those of the business, communicated clearly to employees - and that individuals have the right skills to achieve them. In short, it has helped us to build for success.” Eivind Slaaen, Senior Vice President Human Resources, Hilti
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Execution Gap
Hilti provides leading products, systems and services to the global construction industry. Hilti launched an aggressive growth strategy aimed at doubling revenues and operating profit. To execute this strategy, Hilti needed to close the following gaps:
- Align individual and team objectives with the business strategy
- Centralise a global, multilingual Human Resources System (HRS) to drive quality and consistency of information
- Develop the expertise of existing staff, attract and integrate new, highly-skilled employees and enhance their leadership qualities
SuccessFactors Solution
Hilti deployed Goal Management, Performance Management, Employee Profile, Succession Management, 360-Degree Reviews and Recruiting Management in 22 countries, and to more than 11,000 users in 9 languages. These solutions enabled Hilti to support its global HR strategy by:
- Aligning individual and team targets to Hilti’s business plan
- Assessing and identifying resource shortfalls and matching people development to the needs of the business
- Using 360 Degree Review feedback to create employee development plans
Business Results
Hilti implemented SuccessFactors and achieved the following business results:
- Individual and team objectives for 20,000 employees worldwide aligned with the business strategy
- Transparency across the organization
- Optimized staff potential by matching people to the needs of the business faster than ever before


