What to Do When the Airplane Door Flies Open?

October 5, 2005

The quote is from a story related by Tim Toterhi of Quintiles during a webinar we held yesteday. Read to the bottom for the answer.

I generally hesitate to plug our own marketing efforts, but I think the webinar marcomm put togther yesterday with The Yankee Group and customer Quintiles is actually worth watching - even if you’ve only got a few minutes. To start it off, Jason Corsello from Yankee gave an excellent overview of the space. He covered a range of topics from specifics like technology delivery methods (on-demand vs. on-site) to high level analysis of the overall value of workforce .

The most interesting bit: the discussion of Integrated Human Capital Management (Minute 11:30)

Tim Totehri from Quintiles (a customer) talked about his own process in evaluating and implementing a solution (Minute 31:00). His 6 steps to getting a system rolled out:

  1. Confront the Brutal Facts
  2. Understand Employee Engagement
  3. Build the Business Case
  4. Choose a Partner
  5. Get Internal Buy-In
  6. Implementation

And the answer to the question of what to do when the airplane door opens:

Close It! 

Sometimes things only look like big problems. Getting a system up and running is challenging, but doable. (Further context and explanation at minute 31)

Watch the Webinar | Get the Yankee Slides | Get the SuccessFactors Slides | Get the Quintiles Slides

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Comments

2 Responses to “What to Do When the Airplane Door Flies Open?”

  1. Dub Dubs on October 10th, 2005 8:59 am

    Max: I really can’t stand webinars - especially 1 hour long ones. However, on your recommendation, I viewed this one and I’ll have to say that anyone who needs an overview of HRMS and performance systems should see this. Great webinar and information. Thanks.

  2. Max Goldman on October 10th, 2005 6:00 pm

    Dub Dubs,
    Thanks for commenting. I’ve been to your blog a number of times, and I’m sorry to see you’ve taken down your comments section. I notice you haven’t commented about SuccessFactors at all and I’m curious why - and what I can do to show you what we’ve got.

    If you happen to see this, shoot me an email and let me know if you might be interested in seeing our solution.

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