The fatal flaw of self-assessments
March 29, 2006
Everyone thinks they’re above average.
This tidbit found via the Damn Interesting blog where they deconstructed a report by some Cornell researchers on the topic. What they found was that the worst performers in a variety of tested categories often rated themselves…
What drives employee engagement?
March 29, 2006
Our new poll for the next couple of weeks is on the topic of employee engagement. Specifically, what, in your opinion, are the most important drivers of engagement?
The responses are based on a 2003 report from Towers Perrin called “Understanding…
Performance Reviews most pressing HR issue
March 29, 2006
You may have noticed a poll in the left-hand column over the past couple of weeks. Though clearly not scientific in any way, the poll has provided some insight into what’s on the minds of our readers.
We asked, “What is your…
Engagement is core to retention
March 28, 2006
A management issues article points out that employee engagement is THE
KEY concept in retention:
Rather than working on employee engagement in parallel with staff retention and talent management, a high quality strategic emphasis on employee engagement will as a matter of course…
Dear IT, fear not On-Demand
March 28, 2006
Often, we run into opposition from the IT departments at potential customers. A frequent refrains goes: “We should just go with our ERP vendor. It’s the safe bet.”
Remember the old saying that went: “No one ever got fired for buying IBM?” Well…
Note to self: customer success matters most
March 23, 2006
As you might imagine, this article on one of our competitors made its way around the office like wildfire today. Why? Well, for one reason it shows that good technology is hard to find and even harder to deploy. There are…
Stop checking your BlackBerry when I’m talking to you!
March 17, 2006
Via Gautam, I came to this Time article about “microinequities” and “microgestures” – fancy talk for the horribly frustrating, inconsiderate, rude and otherwise small but rage-inducing behaviors like using your BlackBerry in the middle of a conversation or saying someone’s name incorrectly or talking…
Do less, think more
March 17, 2006
A Fortune Magazine article discusses the genesis of big ideas and concludes that they don’t come from working hard. 
We all know that when our bodies and brains are overworked, our ability to think creatively is substantively diminished. So why should you care?…
Managing people as they manage their picks
March 16, 2006
With March Madness upon us (college basketball’s NCAA tournament for those of us who could care less) there’s a lot of talk about lost productivity due to workday engagement with the games. This is especially true now that the games are…
New leadership trend #2: be scary
March 16, 2006
A financial times article on leadership (subscription required) argues that “Managers need the S-factor to set workers’ hearts a-flutter.” The s-factor you ask? S is for scary.
Based on research done by a fellow named Roderick Kramer, a psychologist at Stanford,…


