Each year, SuccessFactors holds our Global User Conference, welcoming customers from around the world. With the conference usually being held at a large hotel, the hundreds of customers and SuccessFactors employees are bound to attract some attention as non-conference attendees encounter the masses. What a fun way to get the word out about our products!

The following story was overheard by Lori Brzakala, SuccessFactors Regional Sales Manager, in an elevator at the hotel where SuccessConnect was behing held. And, scene…:

I was in the elevator on the way back up to my room (the elevator was packed) and a woman not with SuccessFactors looked at my badge and said, “What is SuccessFactors anyway?” So I explained who we are and this man in the front turned around and said, “I LOVE SuccessFactors!” I asked if he was a customer, and he said he wasn’t here with our conference but he used to be the Chief Technology Officer with one of our customers and now he was with NBC. He said “I loved using SuccessFactors to write reviews when I was with [my previous company].” All the customers in the elevator cheered.

Very rewarding elevator ride indeed.