Ask HR to provide a list from the payroll and you should get the answer with reasonable accuracy, – right?
Well, with an average 20% of the working population (Manpower estimate) working for one company but technically being paid from another -so called contingent workers- the answer is not that obvious anymore. According to American Management Association 93% of U.S. corporations use some form of contingent workers.
However, far more important than getting an accurate headcount is how you get these value-contributors aligned with your company’s goals and priorities. How do you engage and motivate these people and ultimately, how do you get real performance from them?
The answer is that you need to include all value-contributors, irrespective of how they are being paid, in your strategic HCM plan and execution. Your process for
- aligning goals,
- setting expectations,
- monitoring performance,
- develop skills, etc.
should at a minimum include all your value-contributors and not only those on your payroll.
Whatever your strategy, make sure you include all of the individual value-contributors that participate in its execution.
The challenge of finding people and leveraging their strengths and interests is part of the reason why SuccessFactors today has launched a consumer-inspired Employee Profile solution. In its simplicity it’s genius. The product builds the social network framework automatically from the traditional HRIS information in the system, but then the ownership for enriching the content lies in the hands of individuals, encouraging workers to advertise their strengths and have fun creating and building their profiles. Of course, managers can build on top of the profiles in terms of performance and potential data, etc. This approach to user-managed and user-relevant applications is also inclusive of contingent workers. All value-contributors now have the opportunity to define their own value proposition to the business through self-completion of skill and competency inventories.
SuccessFactors Research and Thought Leader Dr. David Sirota hosted a webinar in which the link between engagement and camaraderie is revealed. Of course building this kind of community, or social network, is crucial to building camaraderie and driving the performance of these value-contributing contingent workers.
But at the end of the day how can you work and collaborate with people that you can’t find nor even know exist?
So the question remains: Do you know who is working for you today?