Anyone who reads it knows that Tom Peters’ blog is a repository of great thinking and a free window into a very well-paid mind. I admit that I’ve only been subscribed to the feed for a couple of weeks now, but I’ve been continually impressed with what’s coming out of it.

Lately, he’s had some posts on dealing with his own depression, his mom and other personal topics. Not things you’d expect to see covered by one of the world’s most well-known management consultants and thinkers. But today, Tom has a post that reminds me of what it’s really all about in our industry:

While an avid devotee of the Profit Principle (among other things,
confirmation that one is being of Service to one’s Clients), the larger
idea is that effective enterprise is all about people … PEOPLE …
seeking the best in themselves as they work together to produce
outcomes of value and significance for their various constituencies. In Search of Excellence message/s: It’s the People, stupid! It’s the Customers, stupid!

Even as we strive to quantify and analyze, align and motivate, we cannot forget that it’s about the people.