Comments on: Loyalty is fragile http://www.successfactors.com/blogs/business-execution/loyalty-is-fragile/ Execution is the Difference. Thu, 04 Feb 2010 07:42:47 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Kathleen Miller http://www.successfactors.com/blogs/business-execution/loyalty-is-fragile/comment-page-1/#comment-198 Kathleen Miller Thu, 28 Dec 2006 22:42:01 +0000 http://10.50.0.97/wordpress/workforce-performance/index.php/loyalty-is-fragile/#comment-198 I am a psychologist and management consultant. For the past 27 years of my career, I have been amazed by how managers - even top level executives -avoid communicating the 'hard' messages to their employees. As in the story of the nurse, they frequently let the grapevine do it for them. I believe that this is an abdication of responsibility. Why would employees be loyal to companies in which the leaders neglect their roles as primary communicators? I am a psychologist and management consultant. For the past 27 years of my career, I have been amazed by how managers – even top level executives -avoid communicating the ‘hard’ messages to their employees. As in the story of the nurse, they frequently let the grapevine do it for them. I believe that this is an abdication of responsibility. Why would employees be loyal to companies in which the leaders neglect their roles as primary communicators?

]]> By: Jason Womack http://www.successfactors.com/blogs/business-execution/loyalty-is-fragile/comment-page-1/#comment-197 Jason Womack Thu, 28 Sep 2006 13:09:42 +0000 http://10.50.0.97/wordpress/workforce-performance/index.php/loyalty-is-fragile/#comment-197 "Now, such an occurrence doesn’t mean the nurse is headed out tomorrow – but “will she return calls from another organization if called? Yes. Will she look online for openings at other organizations? Most likely. Will she leave? Yes, if something doesn’t happen to retighten her loyalty.”" Max, I appreciate this response. Personally, I've also seen the effects of mis- or even non-communication with important people. Just last week, in fact, I met with someone on the east coast and she was handling a very similar situation - only the participants were not employees, they were her children! It seems that a little talking CAN go a long way. It's one of the things we find most important in the work we do. Thanks for sharing this with us readers... Jason (www.JasonWomack.com) “Now, such an occurrence doesn’t mean the nurse is headed out tomorrow – but “will she return calls from another organization if called? Yes. Will she look online for openings at other organizations? Most likely. Will she leave? Yes, if something doesn’t happen to retighten her loyalty.””

Max,

I appreciate this response. Personally, I’ve also seen the effects of mis- or even non-communication with important people. Just last week, in fact, I met with someone on the east coast and she was handling a very similar situation – only the participants were not employees, they were her children!

It seems that a little talking CAN go a long way. It’s one of the things we find most important in the work we do.

Thanks for sharing this with us readers…

Jason
(www.JasonWomack.com)

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