Max’s note: We’re proud to present this guest post by SuccessFactors’ Director of Customer Results, Erik Berggren. It is in response to a previous entry posted here by Dr. Jac Fitz-enz.
————————-
The idea of seeing the future is always appealing, but as Dr. Jac suggests (and as we know from our horoscopes), not all that easy. Even so, I’d argue it’s worth the effort when it comes to people. Not attempting to understand your complete talent picture – so that you can stay ahead of the curve – is, in my opinion, downright stupid. Seeing and understanding but not acting is equally bad.
In our work, we see forward looking companies starting to take the idea of predictive HCM seriously. But most organizations are waiting. Waiting for the economy to turn, or waiting to realize they are no longer attracting and retaining critical talent. Waiting to find out they can’t protect their margins or even stay competitive because they don’t have the right people in place. They haven’t yet figured out that calamity is just around the corner and are waiting to do anything meaningful about their talent situation.
Maybe it’s that they are too comfortable, or too oblivious, but a recent McKinsey Quarterly article exposes this widespread lack of strategic planning around talent:
“Executives’ concerns about executing and aligning strategy are likely exacerbated by a perceived lack of integration between the company’s strategic-planning group and its human-resources group. When asked to consider strategic planning’s integration with several major corporate functions, respondents rank HR as second-to-last in terms of degree of integration. Respondents who are dissatisfied with their company’s strategic planning see the least integration. Of these, only 14 percent say planning is completely or mostly integrated with HR, and 59 percent say the two groups are integrated slightly or not at all.”
Simple supply and demand planning with some scenario analysis is commonly made in all other areas but HCM. To me, that’s a bit silly if only for the simple reason that people are your biggest asset (or biggest expense – depending on how your look at it). It’s truly time for that to change, and I welcome Dr. Jac’s initiative and look forward to continue working with him this year.
————————-
Erik Berggren is SuccessFactors Director of Customer Results. He has worked on strategic consulting service engagements with more than 30 different companies across Europe and the US. He has held positions with Ernst & Young in Stockholm and New York and most recently worked with Capgemini in the Nordics.
